If you wish to see a tutorial on how we pack please visit our facebook site's album on packing.
Please note that this site has become a local delivery or pick up site only. If your purchase must be shipped please buy from etsy.com or contact me.
We strive to ship within 3 business days of the receipt of your order. Weekends and religious holy days may lengthen your shipment's time in house as may very busy times. We are extremely careful in our packing using bubble-wrap, peanuts and, usually, one box floating inside of another. In spite of all precautions sometimes breakage does occur. Please if this happens keep all of your wrappings and the piece. We always insure the pieces in transit and we will be working with you to get you your money back from the shipper. We use whatever shipper is least expensive at the time. Usually UPS or US Postal Service is used. If a piece is small and light enough it may be shipped by USPS first class in which case it may go as only a single boxing rather than a double boxing. Otherwise shipment is ground parcel post.
Local Pick Up
Local pick up or delivery, if possible for you, can save you quite a bit in shipping costs. Please contact me directly to give me instructions on where you wish to pick up your piece or where it is to be delivered. Payment will be due at time of pick up and will by law include sales tax.
Please feel free to drop us a note on the Contact Form available in the drop down menu under Home. You may also click on the picture below to bring up the Contact Form.
Due to the volatile nature of the pricing of materials and services, prices may change without notice. However, once an order is placed and paid for the price will not change even in the case of an extensive commission produced over a period of time such as a set of dishes.
We are required by law to collect sales tax on all items sold within the state of Texas. For shipped pieces sales tax is calculated during checkout. Sales tax is not included in the cart price even though shipping is. If you pick up your purchase locally sales tax and the retail price of the piece will be due at time of pick up.
We do not give or sell any information about you to anyone else. We are compliant with current credit card company policies on the treatment of sensitive financial data.